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PCG Hosting Sales
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Web
Hosting Service Plan Features
PCG Hosting provides a wide-array of features with our hosting plans. Here is a brief description of some of them. Please note that all features may not be available with all plans. Please see our plan comparison for specific features.
If
you're not completely satisfied with PCG Hosting's hosting services,
let us know within 30 days of your account's activation for a refund
of all charges except set-up and overage fees. Set-up fees can
only be refunded if your account is cancelled prior to activation.
You can read more about our guarantees here. PCG
Hosting pledges that it will reliably maintain open connections
from its servers to the world for 99% of the available time in
each month. PCG Hosting will monitor our system's activity and
interruptions 24 hours a day, 7 days a week and ensures a prompt
response to any outages. If we do not meet this guarantee, PCG
Hosting will refund all fees paid by our customers during the given
month. You can read more about our guarantees here. Enabling
anonymous FTP allows visitors to upload and/or download files from
a directory on your Web site without a unique ID and password. By
setting "public" read and write permissions, you can restrict visitors'
access to specific files and directories. PCG Hosting
provides anti-spam features on two levels. First, all of our servers
check all incoming email against "realtime blacklists." These blacklists
contain the network addresses and email addresses of known servers.
If an email is received from someone on one of these lists, it is
rejected. This alone results in a 70% decrease in spam! Secondly,
we also offer SpamAssassin, a user configurable spam filtering software
that you can access from your customer control panel. From your
customer control panel, you can backup your entire web site in one
zip file. A handy way to ensure you are protected if disaster ever
strikes. CGI
stands for "Common Gateway Interface." CGI-BIN files are programs
commonly referred to as scripts, and allow interactive Web
site features that can range from the simple (E-mail feedback
form) to the very complex (database integration system or a
shopping cart program). Not only can you use your own scripts,
but we provide a library of some of the most popular scripts
- guestbooks, email forms, etc. PCG Hosting has written a set
of Technical Support documents on the subject of CGI-BIN scripts
and their use on our systems. Please visit the Technical Support CGI-BIN
Information Index. These allow you to create custom pages that are displayed whenever
a visitor tries to go to a page on your site that is non-existent.
We have all received the dreaded "page not found" error messages -
these allow you to customize those messages and get your visitors to
their correct destination. PCG
Hosting will provide you with daily site statistics to help
you understand your Web site's usage. Our daily reports track which
domains are accessing your site, how many hits you get, how
much data is being transferred plus more data to help you understand
your site's performance. This is critical information that
you can use to make sure your site is meeting all of your business
objectives. You can use any of three different web statistical
programs (Urchin, Webalizer, & Analog) and download the raw log
files for analysis in your own program if needed. For more information,
please visit our Technical Support Statistical
Information page. Disk
space refers to the amount of server disk storage (hard drive)
space, typically allocated in megabytes, where you store all of
the different types of files that make up your Web site. Each PCG
Hosting service plan includes a generous amount of disk storage
space, and additional space can always be purchased for an additional
cost of $1.00 per MB per month. Email
pop accounts allow you to receive your e-mail directly at
your domain server, thus eliminating the need for your Internet provider
to store your e-mail messages. A minimum of 5 POP accounts
are included with all domain services (see our plans & prices for
current limits). Additional POP mailboxes may be purchased in blocks
of five. For more information, please see our POP
FAQ. Once
your Web site is active, you can receive all e-mail addressed
to your domain such as "sales@your_domain.com" or "staff@your_domain.com",
etc. For more information about E-mail forwarding, please
visit our E-mail Alias and Forwarding
Quick Start page. E-mail
autoresponders allow you to send a preformatted document
whenever some sends an e-mail to a specific address at your Web site.
For instance, you could configure your domain so that when someone
e-mails "info@your_domain.com," an e-mail with information
about your company is automatically sent to the sender. If
the software you use does not automatically upload your files for
you, you have unlimited use of FTP access. This also will often
be used to upload and configure CGI scripts. Local CGI-BIN Directory All
PCG Hosting customers have access to a personal CGI-Local directory,
where you can place your own custom CGI scripts. Mercantec SoftCart E-Commerce Package Softcart
allows users to setup an online catalog and ordering system allowing
them to open an online store. Please see our e-commerce
information for more detail. Microsoft FrontPage Extensions Microsoft's
FrontPage® is the most popular Web-authoring tool available
on the marketplace today. PCG Hosting will install Microsoft
FrontPage extensions for your account, at no additional charge,
allowing you to utilize the full range of functions offered
by Microsoft FrontPage to create and maintain your Web site.
For full details about PCG Hosting's FrontPage Web hosting
services, policies and offers, please visit our FrontPage Information
Index. Many
interactive web applications require database storage / interface.
We provide you with MySQL, an easy to use database for use. Open
DataBase Connectivity allows you to link Web pages to over 55 databases
and automatically update your Web site, and all connected pages
within your site, when a change is made to the database. Information
can be kept where it belongs, reducing the amount of information
you must physically transfer to your Web pages. When
you host your site with PCG Hosting, you will be able to
establish your own Internet or World Wide Web address, or more commonly
refered to as a "domain name" (exp. your_name.com). For more information
about Internet Domain Names, registration and modification
(or transfering a domain name from one Web provider to another), please
visit our InterNIC and Domain Name Info page. The
outward-bound traffic from a Web site, with the exception of FTP.
Any HTML, graphic, audio or video file that is accessed by someone
visiting your site is included in this total. SSL
stands for "Secure Sockets Layer" protocol, and this will
allow you connect securely from your personal computer to
the Web server you're accessing. This protocol enables Web
site owners to collect sensitive from your customers in a
secure environment. Information is sent using a secure form
to the server in an encrypted mode. Telnet
can be used to directly log onto your domain server space. This
is rarely used except by advanced users. Our
convenient control panel allows you configure features of your
account online and in the easiest manner. From the control panel,
you can configure things such as e-mail settings, FrontPage, and
more. User Configurable Email Filters Email filters are handy for use in combatting spam. If you are
constantly receiving email from someone using the email address john@justaspammer.com,
you can add his address to your filters and have any email from him
automatically deleted! PCG Hosting knows that it is not always possible to be at your
regular computer to check email. That is why we offer three different
web-based email programs for you use. These programs offer complete
access to your email, anywhere there is an Internet connection. The
operation is not unlike HotMail, Yahoo Mail or other web-based email
providers.
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